Saddle Club Townhomes Reviews
Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience.
Saddle Club is easily the best place to rent from in the Syracuse area. We have had nothing but positive experiences from the first day we inquired about the townhomes. Management is very kind and accommodating. Given the quality of the townhomes and the amenities (basement with washer dryer hookup is a HUGE plus), the rent is fair and reasonable and did not skyrocket on us year over year. Maintenance is always working on something and are quick to respond if you need them. The grounds are well-kept which is a plus when family and friends come to visit.
I wanted to thank Saddle Club for giving us such a great experience, especially after a few poor experiences we've had with other renting companies in the area. This place has been a breath of fresh air. It's worth getting on the waiting list!
Side note - someone please give Stephanie a raise! She has been amazing and we couldn't be more grateful for her help and kindness throughout our time here.
Thank you Saddle Club! ❤️
Saddle Club is easily the best apartment complex I've ever lived at. The units and the property are very nice but that's not even the best part. For me, the best part was that the apartment management and staff are very accountable and detail oriented. All maintenance (whether routine or requested) was done quickly and correctly. In general, they treat their residents like human beings and seem to genuinely care if their residents are happy.
The staff at Saddle Club are always super nice-- both the ladies in the office and the maintenance workers. If we have a problem, it's solved super quickly! I have a blind cat, and not only does Stephanie remember, but the maintenance guys are always careful not to let him out. Also, it's a nice, safe neighborhood that I can feel comfortable walking in. I would definitely recommend Saddle Club to others who are looking for a nice townhome. 🙂
I saw some pretty bad reviews on here about Saddle Club and I was worried. When we went to check it out, we fell in love with the place! It truly felt like home. The place we got was nice and spacious. I also loved that we could have a pet (for a fee) and pay monthly to rent a washer and dryer. Whenever we needed anything done, maintenance was always right on it! The office staff members were incredibly helpful and sweet. The only thing I would change about the place, if given the opportunity, would be to have an on-call security guard or something. I also like that they had quiet hours because it kept from people getting really out of hand. Generally the people who tend to complain about Saddle Club are most likely people who didn't pay their rent on time or were most likely evicted. If you pay your rent and are a good tenant, you generally don't have much to complain about at Saddle Club. We recently moved down south for me to attend graduate school but, we have already decided that if we move back to Upstate, New York we will be looking at returning to Saddle Club (hopefully the same house number too). We loved it there! Keep up the great work Saddle Club!
I am sharing my review not as a tenant but a prospect. I am HUGE on excellent customer service and this team did team provided just that. My family and I applied to Saddle Club and I appreciate how quickly both Haley and the property manager responded. Sorry her name escapes me. It was such a pleasure speaking with both of them. Haley’s follow through was amazing and the Manager took an extra step that I wasn’t expecting. I look forward to being able to live in this community. Keep up the great work guys.