Harborside Manor Reviews

Reviews are very important to us and are the best way to let others know if our team has provided you with a great experience.

Nicole H.Nicole H.

My boyfriend and I moved here in January and everything has been wonderful so far. Maintenance issues are resolved quickly and property management is knowledgeable, very polite, and quick to respond to calls and emails. Our hallways/common areas are vacuumed regularly. The parking lot is plowed, salted, and shoveled well in the wintertime. We love our spacious closets, too.

Emily BragdonEmily Bragdon

I’ve lived here about 5 years. Rooms are spacious enough with closet space for days as well as a basement storage area.
Maintenance is very attentive when there is something wrong—but cannot do much about existing problems. my carpet is falling apart, my kitchen floor needs fixing (still), my cabinets have screws sticking out and my bathroom ceiling looks like it may or may not cave in—contractor looked at my apartment said it was poorly turned over before I moved in but there’s nothing they can do.
Snow removal in the winter is pretty good. The pool is open with ONE lifeguard who is awesome, but does have a life of his own so the pool is often closed on the weekend. It’s a shallow pool and somewhat well maintained, but we pay so much in rent, (increases 50-150 a year)we should at least have the option to “swim at own risk”. But I understand liability blah blah blah.
It’s pretty quiet for how many people live here. Grills, picnic tables and doggy clean up stations. My daughter adores the playground and the landscaping is well kept.

Ashley HelmsAshley Helms

The staff is amazing. The only reason we moved is for more space, the apartments are nice and extremely clean, just a little on the small side. We only had one maintenance issue in the year we lived there, it was taken care of next day. Maintenance staff is also extremely friendly. It's also super easy to communicate with staff, I just sent emails most of the time, they are very responsive. Only used the pool a couple of times, but it's nice. Some of our neighbors were a little iffy, but never had any issues. Heat and hot water are included and they have energy efficient windows and AC units, so very low electric bill. If they had two bedroom, two bath units I would seriously move back.

chris woodcoxchris woodcox

I want to thank Kayla and the rest of the staff, office and maintenance, for the very positive experience I had at Harborside Manor the past year. My apartment was awesome, it had been recently redone and was beautiful and spotless. The hallways sidewalks and other common areas are always clean. I was very impressed with how fast the snow was removed : ). The few maintenance calls i made were answered and taken care of very promptly. The location of the apartment complex is what attracted me to Harborside Manor originally and it was awesome to be able to walk into the village every day and over to Heids, the lake, the Retreat etc. I have now moved out of the area. I highly recommend Harborside Manor to anyone looking for an apartment in Liverpool.

Amanda KunzingerAmanda Kunzinger

I waited to post a review to be sure it would reflect how living here really is rather than solely base it off of my experience moving in.
Firstly, Lauren and Brynna have been the friendliest and most helpful in this entire move. My boyfriend and I had to move to the Syracuse area without ever even having been here before. There was a shortage of apartments everywhere at the time of our move due to COVID and so I had reached out to just about every single complex in the area near and far. Lauren and Brynna were by far the most welcoming and patient and seemed genuinely excited for us to be considering Harborside. Other places in the area I dealt with clearly very stressed and overwhelmed employees who were less than thrilled to be dealing with a potential resident. I’ve even left a message at one place after potentially securing a unit and then just never received a call back again. So needless to say my interactions with the girls here were far more pleasant.
The unit itself was cleaned well upon moving in. It’s spacious and very comfortable. I rarely hear neighbors from inside my apartment and I know it’s not just because they’re quiet because you can hear them from the hallway but as soon as you walk into the apartment and close the door it’s like yours is the only unit on the floor.
The location is great as well! I love being able to walk to so many restaurants, the lake, the village, etc.
So overall I am very happy with Harborside Manor and to anyone considering living here I’m confident that you would be happy here too!